Question 1

How reliable is Preem?

Accepted Answer

Preem has a Symbioen Index of 89.5 out of 100 — an independent reliability score for its charging network, based on verified charging performance rather than operator-reported uptime. The score covers 23 monitored stations.

Question 2

What is Preem's availability?

Accepted Answer

Preem is operational and reachable 80.6% of the time and actively delivering energy 4.0% of the time, measured independently from open government data rather than operator self-reporting.

Question 3

How is Preem's charging reliability measured?

Accepted Answer

Symbioen measures Preem's reliability from AFIR-mandated National Access Point data — government feeds that operators are legally required to publish — not from operator self-reporting. The same methodology applies to every operator, so scores are directly comparable across the market.

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