Providing independent EV charging reliability and benchmarking intelligence
For businesses and organisations where independent data on EV charging matters.
Symbioen is independent intelligence for EV charging — providing the transparent, unified metrics that stakeholders can actually trust.
Our system processes millions of raw events from chargers — cleaning and verifying the data, turning it into insights and tools for SLA and performance accountability.
The percentage of time stations were functional and available for charging.
A comprehensive Symbioen score (0-100) evaluating charger stability, error rates, availability and successful charging sessions.
The proportion of time chargers are actively delivering power to vehicles.
Leaderboard
7 days averageSymbioen Index
The Independent Reliability Standard for EV Infrastructure
Varying definitions of uptime and fragmented reporting methods produce numbers that cannot be compared across the EV market. The Symbioen Index provides a unified, objective baseline that gives every market participant the same verifiable picture of infrastructure performance. By establishing standardized metrics, it delivers the transparency required to develop, operate, and invest in charging infrastructure with confidence.
Self-Reported Uptime
95–99%
Based on internal operator definitions
vs.
Verified Success Rate
71–73%
Measured by independent market studies
This gap is not an accident of reporting — it is the distance between what an operator's dashboard shows and what a driver encounters at the charger. The Symbioen Index measures reliability the way drivers experience it, exposing the stations that look healthy on paper but fail in practice.
Solutions
Operator Performance Verification
Verify the charging performance your network delivers, using agreed session data and a published methodology. The Verified status is published on the operator page and in Symbioen reports.
Explore verification
Deep Monitor
Open a station to see its map, real-time reliability metrics and EVSE-level operational timeline. Compare Index, Availability, Utilization and CSR over time to investigate changes or support an SLA review with time-stamped evidence.
Explore Deep Monitor
Market Intelligence & Benchmarking
Explore a map of charging stations with real-time performance, filter by market and operator, compare station, regional and network performance, then export the data behind your analysis.
Explore Market Intelligence
Custom Reports
A decision-ready report built from Market Intelligence and Deep Monitor data, with additional analysis for the investment, SLA, tender or portfolio question at hand.
Explore Custom ReportsWork with us
Independent intelligence for every stage of the EV value chain.
Whether you need to monitor your own charging network, get deep usage and reliability analytics by station, EVSE, or operator, or a custom audit report for investors and regulators - Symbioen provides an independent data layer.
Access Dashboard