Making EV charging performance visible, comparable and trusted
Symbioen gives drivers, operators, investors and public authorities a clearer, shared view of how charging infrastructure performs.
Three levels of evidence
A clearer picture, built from the evidence available
We use charging status data available through National Access Points as the independent market baseline. When a decision requires more depth, agreed operator and EV fleet data can be added under a documented verification scope.
Open market baseline
NAP status events show observed availability, recovery patterns and signal quality. Operators with sufficient coverage can be evaluated on a consistent basis without relying on their own performance claims.
Operator evidence
Agreed session logs and operational records can add direct evidence of charging outcomes. Symbioen evaluates them independently and keeps the public-data baseline separate from operator-provided evidence.
Fleet and vehicle evidence
Where deeper validation is needed, consented fleet charging records or vehicle-side telemetry can show what drivers and vehicles actually experienced at the charger.
Compliance & accountability
Evidence that supports oversight
Traceable, time-stamped evidence can support AFIR-aligned data-quality reviews, tender and SLA monitoring, regulatory reporting and due diligence. Symbioen provides independent analysis, not legal certification or compliance advice.
Our mission
One reliability language for a fairer market
EV charging cannot become trusted infrastructure while uptime means something different in every report. Transparency starts with shared definitions, traceable evidence and results that can be compared without first translating each operator's methodology.
Operators that invest in maintenance and driver experience should be able to demonstrate it. Strong performance should be visible, while persistent weaknesses should not disappear behind selective reporting. This is how reliability becomes something the market recognises and rewards.
Our mission is to bring the market's stakeholders together around shared, comparable evidence: confidence for drivers, useful diagnostics for operators, clearer oversight for public authorities and better risk visibility for investors. When everyone works from the same reality, competition becomes fairer and infrastructure improves faster.
Local roots, European scope
Symbioen is registered in Riga, Latvia, and built by an international European team. The Nordics are our starting market: Sweden, Norway and Finland combine mature EV adoption with extensive charging infrastructure, making them the right place to build and test a stronger reliability model. We work close to local data and market context while designing for the wider European market.
Our digital infrastructure already processes millions of charging events, normalises fragmented feeds and preserves the traceability behind each result. The same efficient pipeline and methodology are designed to scale across European markets.
Who we build for
Reliability intelligence for the charging market
- Charge point operators
- Fleets and mobility providers
- Landowners and site hosts
- Municipalities and public authorities
- Investors and infrastructure owners
Measure, compare and act
- Measure charging infrastructure performance
- Plan expansion and investment
- Manage networks and site portfolios
- Turn events into decision-ready insights
- Compare performance with competitors
- Hold operators accountable to contracts and outcomes
- Demonstrate your own network performance publicly
- Receive independent third-party validation from Symbioen
EIT Jumpstarter 2026
Selected for EIT Jumpstarter's Smart Cities & Urban Mobility cohort
In July 2026, Symbioen was selected for EIT Jumpstarter's Smart Cities & Urban Mobility cohort, powered by EIT Urban Mobility. The programme helps us refine a cross-border reliability benchmark with European mobility experts.
Explore EIT Jumpstarter